i've moved in to my house more about 2 months now. i've gotten the first electricity bill on the 15/4 (with reading = 6kwh). and the 2nd bill came only 2 months after, which i got it 2 days back (17/6).
the bill stated that the last reading of my meter as of 15/5 was still only 6. but actually we've moved in since end of april and we did consume quite a large volume of electricity on the first month. so the reading cant be 6, as 6 was the same reading as April.
they've skipped our bill for a month, and therefore the amount to pay is slightly higher than it supposed to be. if u notice, the rate for the first 200 units is much lower. it means that we've lost the benefit of having the first 200 units at a lower rate. the amount to pay is now about RM20 higher.
and so i called TNB to check. they kept telling me that the reading is betul, cos it is N (duhh..). and i told them there's no way for it to stay at 6kwh until 15/5. and she still insisted that it is N. she then asked me to monitor for another 1 month to see if the problem happens again. and then i asked what should i do to complain? and she said there's nothing that they can do, cos it is only the first comsumption month for us, they cant see the average comsumption to justify :S
i am sick of the explaination and i think, maybe i should talk to my assemblyman? or has anyone encountered the same problem before and what did you do????
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