My company is looking for a defect tracking tool since there is like piles of bugs raised daily. Therefore, having a defect tracking tool seems to be essential. But besides handling defect tracking, we need also a project management tool. So the tool should be a 2-in-1 thing.
We’ve evaluated quite a number of tools. Names like Jira, AutomatedQA’s AQDevTeam, Seapine’s TestTrackPro and ManageEngine’s ServiceDesk. We think Jira and AQDevTeam are the better ones, but they still haven’t reached our comfortable buying zone. They can meet our defect tracking requirements (the basic ones, but find it hard to generate reports out from all of them), but merely on project management functionality.
So it is still yet to reach buying stage. Any tools that you guys are using and you find it user-friendly and feature-rich? Recommendations are welcome!! :)
Hi Jason,
ReplyDeleteI'm a support engineer at Atlassian and came across your post regarding your search for an issue tracking tool. Just wanted to make sure you had seen some of the third-party plugins written for JIRA reporting
If you have other questions regarding JIRA functionality, please don't hesitate to give the office a call (415) 701-1110.
--Donna
Hey Donna,
ReplyDeleteThanks for the input. I am looking into those plugins now. Will try them out.