I am just back from hunting the solution to get the line back. Company's internet connection is down because we've not pay a single sen to TMNet for 5 months. TMNet have decided to suspend our internet service.
The internet connection was cutoff suddenly this morning when I was trying to search around for more information about the downtime of Digg. I was wondering if it was the hardware that is causing the downtime. After checking both the modem and firewall, everything were working fine. So I made a call to Streamyx's hunting line to check on the internet service, making sure there was no interruptions.
The customer service personnel actually found out that we didn’t pay our bills for the past 5 months. That was just like a punch in the face!!
Even though my company is no big boy like Microsoft or IBM, but still we are a financially stable local public listed company. Of course we are able to handle the few thousands easily. But the question is why is this happening? I am still very upset about the incident.
The connection was back up after the bill was paid. I don’t know when I can get my claim back; but what to do, I just can’t live without internet.
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